Required Licenses

Business License: Must be obtained from the local government authority. Requires submission of business registration documents and payment of a fee.
Tax Registration Certificate: Necessary to operate legally and collect taxes. Requires completion of tax registration forms and proof of business structure.
Vehicle for Hire Permit: If using a vehicle for pickups, you may need a special permit. Requires vehicle inspection and proof of insurance.

Insurance Requirements

General Liability Insurance: Minimum coverage of $1 million for bodily injury and property damage. Protects against claims resulting from accidents and injuries.
Commercial Auto Insurance: Required for vehicles used in donation pickups. Must cover liability, collision, and comprehensive damages.
Workers' Compensation Insurance: Required if you have employees. Covers medical expenses and lost wages for employees injured on the job.

CPR and First Aid Certification: All staff handling donations should be trained in basic first aid and CPR. Requires completion of a certified training course.
Safety Training Certification: Staff must undergo training related to safe handling of donated goods, including lifting techniques. Requires participation in a recognized safety program.
Customer Service Training: Employees should have training in customer interaction and service standards. Can be obtained through workshops or online courses.

Zoning Permit: Verify that your business location is zoned for donation pickup operations. Requires an application process and adherence to local zoning laws.
Health and Safety Permit: If handling food donations, a health permit is required. Involves a health inspection and compliance with local health regulations.
Signage Permit: If placing signs at your location, you may need a permit. Requires submission of signage plans and adherence to local sign regulations.

Make sure to check with local regulations for any additional requirements that may apply in your specific area.